If you think I'm mistaken or ignorant about something important, I want to hear it. I am open to public comments and criticism. See Paths Forward for an explanation of my methodology for not blocking error correction (always having some Path Forward so that if I'm mistaken, and someone knows it, and they're willing to tell me, then I can be told and I won't ignore it).
I do not reply to everything addressed to me, at all venues. I do reply to a fair amount, but I don't have time to answer everything. However, I will guarantee you some attention if you follow a method of getting my attention which anyone can follow with predictable success. Here's what you do:
Post your issue to the FI Yahoo Group. Format your post correctly, e.g. by making it plain text with attributed quotes. Read the guidelines for quote formatting. For most issues, you should quote from something you're arguing with and point out a mistake in the quote. You can also do general comments and respond to your own paraphrases of my views, but pointing out at least one mistake in a quote is important too.
If you don't receive a reply from anyone within a few days, post a self-reply with some followup points. Try again. If the first post didn't have them, follow up with a brief statement of why this is important and a brief summary (one paragraph max, each). Also make sure you're providing a clear question or call to action. What do you want to happen next? What sort of response do you want? Mention you want a Path Forward from me.
If you still don't receive a reply within a few days, write a self-reply asking why you didn't receive a reply, and include a brief statement of why replying to you matters and what you're looking for.
If you still don't receive a reply within a few days, email me personally ([email protected]) and ask for an answer and say that you've read Paths Forward. Link the Yahoo Group topic, or at least give the subject line and date.
Summary: Post to FI. Follow up on why it matters and what reply you want. Follow up asking why no one is answering. Follow up by emailing me. You will get an answer by the end of this process.
You're welcome to try contacting me in other ways, and that often works, but no promises.
Formatting posts correctly is an intentional barrier to entry. If you aren't willing to do that, I suggest you post to my blog comments (which don't have formatting requirements). I consider the FI formatting the best for a serious discussion, so if you're looking for a serious discussion you should learn it. I like this barrier to entry because I believe it improves discussion while avoiding unpredictable, subjective judgements (like about the quality of your writing and ideas – I will not ignore you because I believe your comments are low quality, as long as you follow the steps listed above.)
I don't answer everything the first time, but if you are persistent as stated above, then I can guarantee you an answer.
The reasons I want you to post on my public forum are that I want other forum readers to benefit from my answer, I want my answer to have a public permalink so I can refer other people to it in the future, and I want other people to be able to answer you (instead of me).
If you receive an answer from another person, and you think it's inadequate and really want an answer from me personally, you can continue with the steps outlined above and explain this (say why the answers from the other people are inadequate and why you want my personal attention).
I (or someone else) commonly will answer a point before reaching step 4. Often at step 1. (I'm most responsive on the FI forum, so just posting there with correct formatting is frequently enough to get a reply. I'm next most responsive to personal email, then blog comments, and then less responsive to everything else).
Like many busy people, I am less inclined to answer if I think something is low quality. I certainly don't want to reply to every low quality thing addressed to me. However, if you follow the steps then you'll get a reply from someone, including from me if necessary. (Often other people are fully capable of answering issues, especially the comments I consider lower quality, so I don't always want to do it personally if someone else will do it.)
If you don't want your content to be exclusive to my forum, that's fine. You're welcome to put it on your own website and post a link or copy/paste.
If you want me to address something which costs money, offer me a free copy somewhere within the first 3 steps. If you won't do that, say why.
If I still don't answer after step 4, your personal email went in my spam folder. I don't think this is a common problem, but if it happens feel free to post to FI again and bring it up and I'll see it or someone else will who can contact me. Or it'd be fine to post 10 blog comments in a row or tweet me or something until I notice. Say that you did the 4 Paths Forward steps and I didn't reply, so maybe the email went in spam, and identify the FI posts in question so I can find them. Or you can email Justin or Alan and they'll get my attention. I mention this because spam filtering is a conceivable problem that could get in the way of Paths Forward, and I don't want that to happen. Email is not 100% reliable for contacting me, but it's pretty good and there are solutions if it fails.
What if you don't want to be so demanding and challenging as to ask for a Path Forward from Elliot/CR/FI? Maybe you expect you're wrong (rather than offering a correction), but you're still interested in pursuing the issue and learning something and getting it resolved? Perhaps you want some Path Forward for yourself to make progress?
Follow up on your own posts with new questions, new explanations of the issues and their importance, new angles and perspectives. Rewrite what you're saying a different way. And report what you've done to make progress, what effort you've put in (and what the result was), what you're planning to do, and if you're running out of ideas and if you'd like help with something. Keep at it over time. Be persistent, honest and curious and FI people will want to help. And make it easy for them: take short advice/comments/suggestions and then do a bunch more on your own initiative (and share this so they see giving you help was worthwhile), rather than expecting them to guide you step by step. Put effort into your learning as independently as you can, e.g. by taking book and link suggestions and doing series of blog posts about them as you read. Be a pleasure to help and offer more value than you ask for. (If you don't know how to offer value, but want to, ask.)