https://www.goldrattconsulting.com/webfiles/fck/files/The-Power-of-Technology.pdf
It must be that long before the technology was available we developed modes of behavior, measurements, policies, rules that helped us accommodate the limitation (from now on I’ll refer to all of them as just “rules” even though in many cases those rules are not written anywhere).
What benefits will we gain when we install the technology that removes the limitation, but we “forget” to change the rules?
The answer is obvious. As long as the rules that helped us to accommodate the limitation are obeyed the end result is the same as if the limitation still exists. In other words, we cannot expect to see any significant benefits.
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So Goldratt is not technophobic.